Support
Support from the people who build it.
Support questions about Claire or an integration go straight to the two founders who build the product. They know the connection and the Exact Online APIs; you never have to explain anything twice.
Phone
+31 23 2052813On working days during office hours. Useful for outages, or when you want to walk through something together.
Describe what you did and what you expected; we get back to you by email or by phone.
What we help with
- Setting up, moving or ending the connection with Exact Online
- Outages and error messages in Claire or an integration
- Questions about an answer or check from Claire
- Your subscription and billing
Documentation
The documentation covers everything to work with Claire on your own: from connecting Exact Online and your AI assistant to the month-end close and managing team and subscription.
The resources section has practical articles on the month-end close, PSP reconciliation and MCP, among others.
The Business plan comes with guided onboarding; Firm comes with priority support and training.